
Management and Leadership Short Course
Performance Management
Objectives:
By the end of this session, participants will:
- Set and communicate clear expectations with individuals and teams
- Know and use strategies to determine and cater to team and individual developmental needs
- Observe and give feedback to both teams and individuals
- Understand their role in their teams
- Understand how appraisals fit into performance management
- Be able to conduct performance counselling
- Understand and be able to undertake discipline procedure if needed
Content:
- Communicating clear expectations with individuals and teams
- Strategies to determine and cater to team and individual developmental needs
- Observing and giving feedback to both teams and individuals
- Understanding my own role in my team
- Appraisals and how they fit into performance management
- Performance counselling
- Discipline procedure
Short Courses
Staff Development
Management and Leadership
Testimonials
Margo is a rare individual who possesses in equal measure a depth of experience, warmth of character and skill in engagement. A combination which makes her a powerful catalyst for leadership growth in the people she works with. 
Andrew Donovan, Director
TBL Australia Ltd