Emotional Intelligence In The Workplace

Objectives:

By the end of this session, participants will:

Understand the concept of Emotional Intelligence
Recognise the importance of emotional intelligence in the workplace and in our personal lives
Be familiar with the 5 areas of emotional intelligence as defined by Daniel Goleman
Know how to apply the concepts in both work and personal life

Content:

What Emotional Intelligence is
Why corporate Australia is embracing the concept
The Five components of Emotional Intelligence:
- Self Awareness
- Self Regulation
- Motivation
- Empathy
- Social Skill
Ways to apply emotional intelligence in both work and personal life

Short Courses

Staff Development

Goal Attainment
Time Management
Effective Negotiating
Personality Type (MBTI)
More Staff Development courses

Management and Leadership

Meetings that Work
Giving and Receiving Feedback
Attracting Talent: Recruitment
Dynamic Training
More Management and Leadership courses

Testimonials

Margo is a rare individual who possesses in equal measure a depth of experience, warmth of character and skill in engagement. A combination which makes her a powerful catalyst for leadership growth in the people she works with.

Andrew Donovan, Director
TBL Australia Ltd