Staff Development Management and Leadership

The Body Shop ANZ Bank

Credentials Experience

 

Margo Lockhart & Associates

Margo Lockhart is a highly regarded facilitator and designer with an excellent reputation for developing trust and rapport in the working environment.

Her extensive experience in program design, implementation and presentation in organisations such as AXA, The Body Shop Australia, the ANZ and National Banks, The Brotherhood of St Laurence, Executive Homes and Leadership Management Australia has established her as an effective and professional facilitator of change and development in the workplace.

With an academic background in education, counseling and organisational dynamics, Margo brings a disciplined and reflective focus to her personal development work. Margo's extensive experience in the area of corporate ethics includes chairing the Ethics Committee at The Body Shop. Current work in leadership development involved establishing and managing an in-house coaching program involving 80 managers at two different levels at AXA Australia.

Whilst regularly facilitating management programs at the Australian Institute of Management and Leadership Management Australia, Margo also runs programs in Emotional Intelligence and Negotiation Skills, and she has numerous clients of her own which she consults to.

Style and Focus

Margo balances her natural energy and enthusiasm with a well developed method of reflection and human warmth. On a one-on-one basis, Margo quickly and easily establishes rapport and respect with clients. Her facilitation style is collaborative, interactive, open and honest. Her concern at all times is to “connect” with her clients in a meaningful and genuine way.

Aside from applying the fundamental training principles of catering to different learning styles, the principles Margo uses to guide her training design and implementation are that effective training is interactive, challenging, and outcome-focused.